i claimed two orders from a fellow guildie and fulfilled them. When i logged in today, i got a mail, that he already got the order from someone else. Now i don't know what to do.
1. I got the points for sending the items, although i got them returned. Who should i contact to substract the points?
2. As already mentioned, i claimed the orders before i crafted the items. After i mailed them, i clicked the sent button on the marketplace site. There might be a problem with double claiming.
How should i proceed, who should i contact?